1. Overview
ZVO Logic respects your privacy. This Privacy Policy explains what information we may collect from you, how we use that information, and the choices you have regarding your information.
This policy applies to information collected through our website, contact forms, email communications, discovery calls, project inquiries, and services related to software development, automation, integrations, AI workflows, consulting, and support.
2. Information We Collect
We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information necessary to deliver our services.
Information You Provide
- Name, company name, email address, phone number, and business contact details.
- Information submitted through contact forms, booking forms, surveys, or project inquiries.
- Details about your business, workflows, systems, software tools, challenges, and goals.
- Files, documents, screenshots, access details, or other materials you choose to share for a project.
- Billing, payment, and administrative information related to services you request.
Information Collected Automatically
- IP address, browser type, device type, operating system, and general location data.
- Pages visited, time spent on pages, referring websites, clicks, and website usage activity.
- Cookie identifiers, analytics data, and similar technical information.
3. How We Use Information
We use the information we collect to operate our business, respond to inquiries, provide services, improve our website, and communicate with you.
- To respond to messages, consultation requests, and project inquiries.
- To evaluate your business needs and recommend software, automation, or AI solutions.
- To provide, manage, improve, and support our services.
- To create proposals, estimates, project plans, invoices, and service documentation.
- To improve website performance, user experience, marketing, and service offerings.
- To protect our website, business, customers, systems, and legal rights.
- To comply with applicable laws, regulations, contracts, and legal obligations.
4. How We Share Information
We do not sell your personal information. We may share information only when needed to operate our business, provide services, comply with legal obligations, or protect our rights.
- Service providers: We may use third-party tools for hosting, analytics, email, scheduling, payments, project management, security, or communication.
- Project partners: With your permission, we may share relevant project information with contractors, specialists, or vendors helping deliver services.
- Legal requirements: We may disclose information if required by law, court order, subpoena, regulation, or legal process.
- Business transfers: Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets.
5. Cookies & Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the site and to improve performance.
Cookies may help us remember preferences, measure website traffic, analyze visitor behavior, and improve marketing effectiveness. You can adjust your browser settings to block or delete cookies, but some website features may not function properly.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, software system, or electronic storage method is completely secure. We cannot guarantee absolute security of your information.
7. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
Project files, communications, and business records may be retained for operational, legal, tax, accounting, or security purposes unless deletion is requested and we are legally able to delete them.
8. Your Choices & Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, portability, or objection to certain processing activities.
You may also unsubscribe from marketing emails by using the unsubscribe link in those emails or contacting us directly.
To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
9. Children’s Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us using the details below.